Communication

Here are some tips to help you get better at understanding and communicating with people:  

1. Take time to ask simple questions to understand what is going on with the other person.  

If they seem upset, angry, irritated, or flustered, ask them what happened during the day to trigger that emotion. 

2. Take time to listen to the issue completely.  

Use simple phrases to keep the conversation going such as, “I see, and then what happened?” Avoid interrupting until they have expressed the situation fully.

3. Allow the other person to feel how they are feeling.  

Ask them how the situation made them feel. Many times, they will tell you what you already figured out from observing their mood. Now all you have to do is allow that emotion.

4. Have compassion for what the other person is going through.  

Ask if there is anything you can do to help, give them a hug to show you care and love them. A little love and compassion can provide much comfort. 

5. Understand it has nothing to do with you and do not take it personally. 

By taking the time to ask, listen, allow and have compassion, it is much easier to understand the other person.